How To Fix CRM_ES103 - First select a template by double-clicking and editing it

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 103

• Message text: First select a template by double-clicking and editing it

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES103 - First select a template by double-clicking and editing it ?

  The SAP error message "CRM_ES103: First select a template by double-clicking and editing it" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a template to be selected, but no template has been chosen.
  Cause:
  
  No Template Selected: The user has not selected a template from the list available in the system.
  Incorrect Navigation: The user may have navigated to a function that requires a template without first selecting one.
  User Permissions: The user may not have the necessary permissions to access or select templates.
  
  Solution:
  
  
  Select a Template:
  
  Navigate to the area where templates are available (e.g., in a specific transaction or screen).
  Look for a list of available templates.
  Double-click on the desired template to select it. This action should open the template for editing or further actions.
  
  
  
  Check User Permissions:
  
  If you are unable to see any templates or if the list is empty, check with your system administrator to ensure that you have the necessary permissions to access the templates.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to the specific CRM function you are trying to use. This may provide additional context on how to properly select and use templates.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  
  Related Information:
  
  Template Usage: Templates in SAP CRM are often used for standardizing processes, such as creating sales orders, service requests, or marketing campaigns. Understanding how to create and manage templates can enhance efficiency.
  Training: If you are new to SAP CRM, consider undergoing training sessions that cover the use of templates and other essential functionalities within the system.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or bugs related to template selection in your version of SAP CRM.
  
  By following these steps, you should be able to resolve the error and proceed with your tasks in SAP CRM.