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Message type: E = Error
Message class: CRM_ES - ES: Message Class for Enterprise Service
Message number: 104
Message text: Save your template set before you proceed
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CRM_ES104
- Save your template set before you proceed ?The SAP error message CRM_ES104 "Save your template set before you proceed" typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to perform an action that requires a template set to be saved first. This error is often encountered when working with templates for activities, campaigns, or other CRM-related functions.
Cause:
The error is triggered when:
- You have made changes to a template set but have not saved those changes.
- You are attempting to navigate away from the current screen or perform an action that depends on the saved state of the template.
Solution:
To resolve the CRM_ES104 error, follow these steps:
Save the Template Set:
- Look for a "Save" button or option in the user interface.
- Click on it to save your current template set. Ensure that all required fields are filled out correctly before saving.
Check for Required Fields:
- Ensure that all mandatory fields in the template are completed. If any required fields are missing, the system may prevent you from saving.
Review Changes:
- If you have made changes to the template, review them to ensure they are correct and complete.
Refresh the Screen:
- After saving, you may want to refresh the screen or navigate back to the previous screen to ensure that the changes are reflected.
Consult Documentation:
- If the issue persists, consult the SAP documentation or help resources for further guidance on template management in CRM.
Contact Support:
- If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for assistance.
Related Information:
By following these steps, you should be able to resolve the CRM_ES104 error and proceed with your work in SAP CRM.
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