How To Fix CRM_ES104 - Save your template set before you proceed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ES - ES: Message Class for Enterprise Service

  • Message number: 104

  • Message text: Save your template set before you proceed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ES104 - Save your template set before you proceed ?

    The SAP error message CRM_ES104 "Save your template set before you proceed" typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to perform an action that requires a template set to be saved first. This error is often encountered when working with templates for activities, campaigns, or other CRM-related functions.

    Cause:

    The error is triggered when:

    1. You have made changes to a template set but have not saved those changes.
    2. You are attempting to navigate away from the current screen or perform an action that depends on the saved state of the template.

    Solution:

    To resolve the CRM_ES104 error, follow these steps:

    1. Save the Template Set:

      • Look for a "Save" button or option in the user interface.
      • Click on it to save your current template set. Ensure that all required fields are filled out correctly before saving.
    2. Check for Required Fields:

      • Ensure that all mandatory fields in the template are completed. If any required fields are missing, the system may prevent you from saving.
    3. Review Changes:

      • If you have made changes to the template, review them to ensure they are correct and complete.
    4. Refresh the Screen:

      • After saving, you may want to refresh the screen or navigate back to the previous screen to ensure that the changes are reflected.
    5. Consult Documentation:

      • If the issue persists, consult the SAP documentation or help resources for further guidance on template management in CRM.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for assistance.

    Related Information:

    • Template Management: Understanding how to create, modify, and save templates in SAP CRM is crucial for effective use of the system.
    • User Permissions: Ensure that you have the necessary permissions to save templates in the CRM system.
    • System Updates: Occasionally, system updates or changes in configuration can affect how templates are managed. Check if there have been any recent changes.

    By following these steps, you should be able to resolve the CRM_ES104 error and proceed with your work in SAP CRM.

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