How To Fix CRM_ES101 - Select template type from the dropdown list box

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ES - ES: Message Class for Enterprise Service

• Message number: 101

• Message text: Select template type from the dropdown list box

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ES101 - Select template type from the dropdown list box ?

  The SAP error message "CRM_ES101 Select template type from the dropdown list box" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or manage a template but has not selected a template type from the available options in the dropdown list.
  Cause:
  
  No Selection Made: The user has not selected a template type from the dropdown list, which is a required field for proceeding with the action.
  Configuration Issues: There may be issues with the configuration of template types in the system, leading to the dropdown not being populated correctly.
  User Authorization: The user may not have the necessary authorizations to view or select certain template types.
  
  Solution:
  
  Select a Template Type: Ensure that you select a valid template type from the dropdown list before proceeding. This is the most straightforward solution.
  Check Configuration: If the dropdown is empty or not displaying expected options, check the configuration settings for template types in the SAP system. This may require assistance from a system administrator or SAP consultant.
  User Authorizations: Verify that the user has the necessary authorizations to access and select the template types. This can be checked in the user roles and authorizations settings.
  System Refresh: Sometimes, a simple refresh of the screen or logging out and back into the system can resolve temporary glitches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP Help Portal for documentation on template management in CRM, which may provide additional insights into the correct usage and configuration of templates.
  Support: If the issue persists after trying the above solutions, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and continue with your work in the SAP CRM system.