How To Fix CRM_ERP_UI030 - Product &1 is in read-only mode, it cannot be exchanged with product &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_UI -

• Message number: 030

• Message text: Product &1 is in read-only mode, it cannot be exchanged with product &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_UI030 - Product &1 is in read-only mode, it cannot be exchanged with product &2 ?

  The SAP error message CRM_ERP_UI030 indicates that a specific product (Product &1) is in read-only mode, which prevents it from being exchanged with another product (Product &2). This error typically arises in the context of SAP CRM and ERP integration, particularly when dealing with product data in a sales order or similar transaction.
  Cause:
  
  
  Read-Only Status: The product in question (Product &1) is set to a read-only status in the system. This could be due to various reasons, such as:
  
  The product is currently being used in a transaction that does not allow modifications.
  The product is marked as inactive or is in a status that restricts changes.
  The product is part of a locked or completed document (e.g., sales order, quotation).
  
  
  
  Configuration Issues: There may be configuration settings in the system that enforce read-only status for certain products under specific conditions.
  
  
  Data Consistency: There might be inconsistencies in the product master data that prevent the exchange.
  
  
  Solution:
  
  
  Check Product Status: Verify the status of Product &1 in the system. Ensure that it is not locked or marked as inactive. You can do this by:
  
  Navigating to the product master data in the relevant module (CRM or ERP).
  Checking the status and any associated documents.
  
  
  
  Unlock or Change Status: If the product is in a read-only state due to being part of a locked document, you may need to unlock the document or change the product's status to allow for modifications.
  
  
  Review Configuration: Check the configuration settings related to product management in your SAP system. Ensure that there are no settings that enforce read-only status unnecessarily.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), CRM_ORDER, or CRM_PRODUCT to check product details.
  SAP Notes: Search for SAP Notes related to CRM_ERP_UI030 for any known issues or fixes.
  User Authorizations: Ensure that the user has the necessary authorizations to modify product data, as lack of permissions can also lead to read-only access.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.