How To Fix CRM_ERP_UI026 - Current sales order exists - navigation to historic ones not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_UI -

• Message number: 026

• Message text: Current sales order exists - navigation to historic ones not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_UI026 - Current sales order exists - navigation to historic ones not possible ?

  The SAP error message CRM_ERP_UI026 indicates that you are trying to navigate to a historical sales order, but there is a current sales order that exists, preventing this action. This error typically occurs in the SAP CRM (Customer Relationship Management) system when users attempt to access or view historical data while there are active transactions.
  Cause:
  
  Active Sales Order: The primary cause of this error is the presence of an active or current sales order in the system. The system restricts navigation to historical sales orders when there is an ongoing transaction to ensure data integrity and consistency.
  User Permissions: In some cases, user permissions or roles may restrict access to historical data if there are active transactions.
  System Configuration: Certain configurations in the SAP system may enforce this restriction as part of business rules or processes.
  
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check for Active Sales Orders:
  
  Verify if there are any active sales orders associated with the business partner or the transaction you are trying to access. If so, you may need to complete or close the current sales order before accessing historical data.
  
  
  
  Navigation Options:
  
  If you need to view historical sales orders, you may need to navigate to a different area of the system where the current sales order is not in focus. For example, you can try accessing the historical data from a different transaction or report.
  
  
  
  User Role and Permissions:
  
  Ensure that your user role has the necessary permissions to view historical sales orders. If you suspect that permissions are an issue, contact your SAP administrator to review and adjust your access rights.
  
  
  
  System Configuration Review:
  
  If the issue persists, it may be necessary to review the system configuration settings related to sales order processing. This may involve consulting with your SAP Basis or functional team to understand if there are specific settings that enforce this restriction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to this error message for additional insights or updates that may address the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., VA03 for displaying sales orders) that may help you navigate the system more effectively.
  User Training: Ensure that users are trained on how to handle active and historical sales orders to minimize confusion and errors.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.