How To Fix CRM_ERP_UI024 - The selected sales area is not valid in this combination. Select another

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_UI -

• Message number: 024

• Message text: The selected sales area is not valid in this combination. Select another

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_UI024 - The selected sales area is not valid in this combination. Select another ?

  The SAP error message CRM_ERP_UI024 indicates that the selected sales area is not valid for the combination of data you are trying to use in the SAP CRM system. This error typically occurs when there is a mismatch between the sales area (which consists of the sales organization, distribution channel, and division) and the data being processed, such as a customer, material, or sales document.
  Causes:
  
  Invalid Sales Area Configuration: The sales area you are trying to use may not be configured correctly in the system or may not exist for the specific customer or material.
  Missing Master Data: The customer or material master data may not be set up for the selected sales area.
  Sales Area Not Assigned: The sales area may not be assigned to the relevant organizational units or may not be linked to the specific transaction you are trying to perform.
  Data Inconsistency: There may be inconsistencies in the data between the CRM and ERP systems, especially if they are integrated.
  
  Solutions:
  
  
  Check Sales Area Configuration:
  
  Go to the configuration settings in SAP and verify that the sales area is correctly defined and active.
  Ensure that the sales organization, distribution channel, and division are correctly set up.
  
  
  
  Verify Master Data:
  
  Check the customer master data to ensure that it is assigned to the correct sales area.
  Similarly, check the material master data to confirm that it is available for the selected sales area.
  
  
  
  Assign Sales Area:
  
  If the sales area is not assigned to the customer or material, you may need to assign it. This can typically be done in the customer or material master data maintenance transactions (e.g., transaction codes XD01, XD02 for customers, and MM01, MM02 for materials).
  
  
  
  Check Integration Settings:
  
  If you are using both SAP CRM and SAP ERP, ensure that the integration settings are correctly configured. This includes checking the middleware settings and ensuring that the relevant data is synchronized between the two systems.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes or guidelines related to the error message.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing customer and material master data, such as XD01, XD02, MM01, MM02, and OVX5 (for sales area assignment).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to access and modify the sales area settings and master data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.