How To Fix CRM_ERP_UI023 - Trying to save an incomplete sales order


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ERP_UI -

  • Message number: 023

  • Message text: Trying to save an incomplete sales order

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ERP_UI023 - Trying to save an incomplete sales order ?

    The SAP error message CRM_ERP_UI023 indicates that you are attempting to save a sales order that is incomplete. This typically means that certain mandatory fields or data required for the sales order are missing or not filled out correctly.

    Causes:

    1. Missing Mandatory Fields: Certain fields in the sales order are required and must be filled out before the order can be saved. This can include customer information, item details, pricing, or delivery information.
    2. Incomplete Item Data: If the items added to the sales order do not have all the necessary details (like quantity, material number, etc.), the system will not allow the order to be saved.
    3. Validation Rules: There may be specific validation rules set up in the system that require certain conditions to be met before saving the order.
    4. Configuration Issues: Sometimes, the configuration of the sales order process in the system may not align with the data being entered, leading to incomplete orders.

    Solutions:

    1. Check Mandatory Fields: Review the sales order form and ensure that all mandatory fields are filled out. Look for any fields marked with an asterisk (*) or highlighted in red.
    2. Review Item Details: Ensure that all items in the sales order have complete information, including material numbers, quantities, and any other required attributes.
    3. Consult Error Log: If available, check the error log or message details for more specific information about what is missing or incorrect.
    4. Validation Settings: Review the validation settings in the system to understand if there are additional requirements that need to be met.
    5. User Authorization: Ensure that the user has the necessary permissions to create and save sales orders, as sometimes authorization issues can lead to incomplete transactions.
    6. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the sales order process and required fields.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order) and VA02 (Change Sales Order) to navigate the sales order process effectively.
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
    • Training and Support: If the issue persists, consider reaching out to your SAP support team or consulting with a SAP expert for further assistance.

    By addressing the specific causes of the error and ensuring that all required information is provided, you should be able to successfully save the sales order.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker