How To Fix CRM_ERP_UI022 - Problems while sorting items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_UI -

• Message number: 022

• Message text: Problems while sorting items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_UI022 - Problems while sorting items ?

  The SAP error message CRM_ERP_UI022, which indicates "Problems while sorting items," typically occurs in the context of the SAP CRM (Customer Relationship Management) system when there are issues related to sorting items in a list or table view. This can happen in various scenarios, such as when displaying sales orders, service requests, or other transactional data.
  Causes:
  
  Data Inconsistency: There may be inconsistencies or issues with the underlying data that prevent the system from sorting it correctly.
  Performance Issues: If the dataset is large, performance issues may arise, leading to timeouts or errors during sorting operations.
  Custom Code or Enhancements: Custom developments or enhancements in the CRM system may interfere with standard sorting functionality.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to sorting problems.
  User Authorizations: Lack of proper authorizations for accessing certain data can also result in sorting errors.
  
  Solutions:
  
  Check Data Consistency: Verify the integrity of the data being sorted. Look for any anomalies or inconsistencies in the records.
  Performance Optimization: If the dataset is large, consider optimizing the performance by limiting the number of records displayed or implementing pagination.
  Review Custom Code: If there are any custom developments, review the code to ensure it does not interfere with the sorting functionality.
  Configuration Review: Check the configuration settings related to the CRM UI and sorting options. Ensure they are set up correctly.
  User Authorizations: Ensure that the user has the necessary authorizations to access and sort the data.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) for checking custom developments or SE37 (Function Module) for analyzing function modules related to sorting.
  Logs and Traces: Analyze system logs (SM21) and traces (ST22) for any additional error messages or information that could help diagnose the issue.
  
  By following these steps, you should be able to identify the cause of the CRM_ERP_UI022 error and implement a suitable solution.