How To Fix CRM_ERP_UI020 - Specify the sold-to party and the sales area first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERP_UI -

• Message number: 020

• Message text: Specify the sold-to party and the sales area first

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERP_UI020 - Specify the sold-to party and the sales area first ?

  The SAP error message CRM_ERP_UI020 typically occurs in the context of creating or processing sales documents in the SAP CRM system. This error indicates that the system requires the user to specify the sold-to party and the sales area before proceeding with the transaction. 
  Cause:
  
  Missing Sold-to Party: The sold-to party is a key element in sales documents, representing the customer who is purchasing the goods or services. If this information is not provided, the system cannot process the transaction.
  Missing Sales Area: The sales area is a combination of the sales organization, distribution channel, and division. It is essential for determining pricing, availability, and other sales-related processes. If the sales area is not specified, the system cannot determine how to handle the transaction.
  Configuration Issues: There may be configuration issues in the system that prevent the sales area from being determined automatically based on the sold-to party.
  
  Solution:
  
  Specify Sold-to Party: Ensure that you have entered a valid sold-to party in the relevant field. This can usually be done in the header section of the sales document.
  Specify Sales Area: Enter the appropriate sales area information, which includes:
  
  Sales Organization
  Distribution Channel
  Division
  
  
  Check Master Data: Verify that the sold-to party exists in the customer master data and that it is correctly set up with the necessary sales area assignments.
  Review Configuration: If the issue persists, check the configuration settings in the SAP system to ensure that the sales area can be derived correctly based on the sold-to party. This may involve reviewing the settings in the Sales and Distribution (SD) module.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on the specific transaction you are working with.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) where this error might occur.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify sales documents.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ERP_UI020 error and proceed with your sales document processing.