How To Fix CRM_ERP_UI018 - Process incomplete items first


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ERP_UI -

  • Message number: 018

  • Message text: Process incomplete items first

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ERP_UI018 - Process incomplete items first ?

    The SAP error message CRM_ERP_UI018: Process incomplete items first typically occurs in the context of SAP CRM (Customer Relationship Management) when there are incomplete items in a transaction that need to be addressed before proceeding with further actions. This error is often encountered when trying to save or process a document (like a sales order, service order, etc.) that contains items that are not fully defined or are missing required information.

    Cause:

    The error is triggered when:

    1. There are items in the document that have not been fully completed. This could mean missing mandatory fields, incorrect data, or items that are in a status that does not allow them to be processed.
    2. The system is configured to require that all items be complete before any processing can occur.

    Solution:

    To resolve the error, follow these steps:

    1. Identify Incomplete Items:

      • Review the document for any items that are marked as incomplete. This can usually be done by checking the item status or looking for any warning or error indicators next to the items.
    2. Complete Required Fields:

      • For each incomplete item, ensure that all mandatory fields are filled out correctly. This may include fields like quantity, price, delivery dates, etc.
    3. Check Item Status:

      • Ensure that the status of each item allows for processing. For example, items may need to be in a certain status (like "Open" or "Active") to be processed.
    4. Use the 'Check' Function:

      • Use the 'Check' function in the transaction to identify any issues with the items. This can provide specific details about what is missing or incorrect.
    5. Save Changes:

      • After making the necessary corrections, try saving the document again.
    6. Consult Documentation:

      • If the issue persists, consult SAP documentation or your organization's SAP support team for further guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRM_ORDER for order management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to make changes to the document.
    • System Configuration: Sometimes, the configuration settings in the SAP system may require adjustments to allow for processing incomplete items, depending on business requirements.

    By following these steps, you should be able to resolve the CRM_ERP_UI018 error and successfully process your transaction.

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