How To Fix CRM_ERMS_CAT_MSG305 - Category "&1": different labels in language "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 305

• Message text: Category "&1": different labels in language "&2"

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The category "&V1&" has different labels in the language "&V2&" in the
two schemas to be merged. The category "&V1&" gets therefore the
category label of the leading schema in the merged schema.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG305 - Category "&1": different labels in language "&2" ?

  The SAP error message CRM_ERMS_CAT_MSG305 indicates that there is a mismatch in the labels for a specific category in the context of the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is trying to display a category label in a specific language, but the label is not consistent or is missing in that language.
  Cause:
  
  Language Mismatch: The category label exists in one language but not in another. For example, the label might be defined in English but not in German.
  Incomplete Configuration: The category might not have been fully configured for all required languages.
  Data Inconsistency: There may be inconsistencies in the data entries for the category across different languages.
  
  Solution:
  
  
  Check Category Configuration:
  
  Go to the configuration settings for the category in the CRM system.
  Ensure that the category has been defined for all necessary languages.
  If a label is missing for a specific language, add the appropriate label.
  
  
  
  Maintain Language-Specific Labels:
  
  Navigate to the transaction or area where you can maintain the labels for categories.
  Ensure that all labels are correctly maintained for the languages you are using.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of the categories and their labels.
  Use SPRO to access the configuration settings and verify the language settings.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that the transport requests are correctly moved to the production environment.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on maintaining category labels in different languages.
  
  
  
  Related Information:
  
  Language Settings: Ensure that the language settings in your user profile are correctly configured.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configurations or custom developments.
  
  By following these steps, you should be able to resolve the CRM_ERMS_CAT_MSG305 error and ensure that category labels are consistent across the required languages.