How To Fix CRM_ERMS_CAT_MSG306 - Category "&1": different description in language "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 306

• Message text: Category "&1": different description in language "&2"

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The category "&V1&" has different descriptions in the language "&V2&"
inthe two schemas to be merged. The category "&V1&" gets therefore the
category description of the leading schema in the merged schema.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG306 - Category "&1": different description in language "&2" ?

  The SAP error message CRM_ERMS_CAT_MSG306 indicates that there is a discrepancy in the description of a category in the SAP CRM system. Specifically, it points out that the description of a category (denoted by "&1") is different in the specified language (denoted by "&2") compared to what is expected or defined in the system.
  Cause:
  
  Inconsistent Translations: The primary cause of this error is that the category description has not been translated consistently across different languages in the system. This can happen if the category was created or modified without updating the translations for all relevant languages.
  Missing Language Entries: There may be missing entries for the category description in the specified language, leading to discrepancies.
  Data Migration Issues: If data was migrated from another system or if there were updates made to the category descriptions without proper translation, this error can occur.
  
  Solution:
  
  Check Category Descriptions: Go to the category management area in SAP CRM and check the descriptions for the category in question. Ensure that the descriptions are consistent across all languages.
  Update Translations: If you find discrepancies, update the translations for the category description in the specified language. This can usually be done in the customizing settings or directly in the category management interface.
  Use Transaction Codes: You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to navigate to the relevant category and check its details.
  Maintain Language-Specific Data: Ensure that all necessary language-specific data is maintained for the categories in the system. This may involve adding or editing entries in the relevant language.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on maintaining category descriptions and translations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing categories and translations in SAP CRM.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to category descriptions and translations.
  Testing: After making changes, test the functionality to ensure that the error message no longer appears and that the descriptions are displayed correctly in all relevant languages.
  
  By addressing the discrepancies in category descriptions and ensuring consistent translations, you should be able to resolve the CRM_ERMS_CAT_MSG306 error.