How To Fix CRM_ERMS_CAT_MSG307 - Category "&1": cannot merge object (&2, &3) and (&2, &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_MSG - Coherent Categorization - Messages

• Message number: 307

• Message text: Category "&1": cannot merge object (&2, &3) and (&2, &4)

What causes this issue?

The category "&V1&" is linked to the object (&V2&, &V3&) in the leading
schema and is linked to the object (&V2&, &V4&) in the subordinate
schema. A maximum of one link of this type is admissible for the
category in the merged schema. The category "&V1&" is linked with the
object (&V2&, &V3&) of the leading schema in the merged schema.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_MSG307 - Category "&1": cannot merge object (&2, &3) and (&2, &4) ?

  The SAP error message CRM_ERMS_CAT_MSG307 indicates that there is an issue with merging objects in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are conflicts or inconsistencies between the objects you are trying to merge.
  Cause:
  The error message specifically states that the system cannot merge two objects because they have conflicting attributes or identifiers. The placeholders in the message represent:
  
  &1: The category of the object.
  &2: The identifier of the first object.
  &3: The identifier of the second object.
  &4: Another identifier related to the second object.
  
  Common causes for this error include:
  
  Conflicting Data: The objects you are trying to merge have conflicting data that cannot be reconciled automatically.
  Inconsistent Object Types: The objects may belong to different categories or types that are not compatible for merging.
  Missing Required Fields: One or both objects may be missing required fields that are necessary for a successful merge.
  Business Rules: There may be specific business rules or configurations in place that prevent the merging of certain objects.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Object Data: Check the data of both objects to identify any conflicting attributes. Ensure that the data can be reconciled or adjusted to allow for a successful merge.
  
  
  Check Object Types: Verify that both objects belong to the same category and are compatible for merging. If they are not, you may need to consider alternative actions instead of merging.
  
  
  Complete Required Fields: Ensure that all required fields for both objects are filled out correctly. If any fields are missing, complete them before attempting to merge again.
  
  
  Consult Business Rules: Review any business rules or configurations that may be preventing the merge. You may need to adjust these rules or seek approval to override them.
  
  
  Use Transaction Codes: If applicable, use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the objects and review their details.
  
  
  Seek Help from SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP CRM documentation for information on object merging and any prerequisites or restrictions that may apply.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.