Message type: E = Error
Message class: CRM_ERMS - ERMS
Message number: 101
Message text: Escalation reporting data written for &1 &2 &3 &4
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CRM_ERMS101
- Escalation reporting data written for &1 &2 &3 &4 ?The SAP error message CRM_ERMS101, which states "Escalation reporting data written for &1 &2 &3 &4," typically indicates that there is an issue related to the escalation reporting process in the SAP Customer Relationship Management (CRM) system. This message is not necessarily an error but rather an informational message indicating that escalation data has been recorded.
Cause: Escalation Process Triggered: The message is generated when an escalation process is triggered for a specific business object (like a service request or a complaint) in the CRM system. Data Logging: The system logs the escalation data for tracking purposes, which includes details about the object being escalated and the reason for escalation.
Configuration Issues: If the escalation process is not configured correctly, it may lead to unexpected behavior or additional messages.
Solution: Review Escalation Configuration: Check the configuration settings for the escalation process in the CRM system. Ensure that the escalation rules and conditions are set up correctly. Monitor
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