How To Fix CRM_ERMS_CAT_BSP010 - Activity Template ID '&1' not recognized, input ignored


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ERMS_CAT_BSP - Message for the PC-UI Category Modeler for ERMS

  • Message number: 010

  • Message text: Activity Template ID '&1' not recognized, input ignored

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ERMS_CAT_BSP010 - Activity Template ID '&1' not recognized, input ignored ?

    The SAP error message CRM_ERMS_CAT_BSP010 indicates that the system is unable to recognize the specified Activity Template ID in the context of the CRM (Customer Relationship Management) system. This error typically occurs when the system is trying to process an activity or task that references a template that does not exist or is not properly configured.

    Causes:

    1. Invalid Activity Template ID: The specified Activity Template ID (&1) does not exist in the system.
    2. Inactive Template: The template may exist but is not active or has been deactivated.
    3. Authorization Issues: The user may not have the necessary permissions to access the specified Activity Template.
    4. Configuration Issues: There may be issues with the configuration of the CRM system or the specific module related to the activity templates.
    5. Data Consistency Issues: There could be inconsistencies in the data, such as missing entries in related tables.

    Solutions:

    1. Verify Activity Template ID:

      • Check if the Activity Template ID you are using is correct. You can do this by navigating to the relevant configuration area in SAP and looking for the template.
    2. Check Template Status:

      • Ensure that the Activity Template is active. You can do this by checking the status of the template in the configuration settings.
    3. Review Authorizations:

      • Make sure that the user has the necessary authorizations to access and use the Activity Template. This may involve checking user roles and permissions.
    4. Configuration Review:

      • Review the configuration settings for the CRM system, particularly those related to activity management and templates. Ensure that everything is set up correctly.
    5. Data Consistency Check:

      • Perform a consistency check on the relevant tables to ensure that there are no missing or corrupted entries that could be causing the issue.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on the specific error and potential fixes.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to investigate activity templates and their configurations.
    • Customization: If your organization has customized the CRM system, check with your SAP Basis or development team to see if any custom changes might be affecting the Activity Template functionality.
    • SAP Notes: Look for relevant SAP Notes that might address this specific error or provide patches or updates that could resolve the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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