How To Fix CRM_ERMS_CAT_BSP020 - Category effective valid from date greater than to date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ERMS_CAT_BSP - Message for the PC-UI Category Modeler for ERMS

• Message number: 020

• Message text: Category effective valid from date greater than to date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ERMS_CAT_BSP020 - Category effective valid from date greater than to date ?

  The SAP error message CRM_ERMS_CAT_BSP020 indicates that there is an issue with the validity dates of a category in the SAP CRM system. Specifically, the error states that the "valid from" date is greater than the "valid to" date, which is logically incorrect and prevents the system from processing the category correctly.
  Cause:
  The error typically arises from one of the following scenarios:
  
  Incorrect Date Entry: When creating or modifying a category, the user may have inadvertently entered a "valid from" date that is later than the "valid to" date.
  Data Migration Issues: If data was migrated from another system or if there were bulk updates, it’s possible that the dates were not set correctly.
  Configuration Errors: There may be issues in the configuration settings that lead to incorrect date assignments.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Category Dates:
  
  Navigate to the category in question within the SAP CRM system.
  Verify the "valid from" and "valid to" dates.
  Ensure that the "valid from" date is earlier than the "valid to" date.
  
  
  
  Correct the Dates:
  
  If you find that the "valid from" date is indeed greater than the "valid to" date, correct the dates accordingly.
  Save the changes and check if the error persists.
  
  
  
  Review Data Migration:
  
  If the error occurred after a data migration, review the migration scripts or processes to ensure that date fields were populated correctly.
  Correct any discrepancies in the source data if necessary.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing categories and their validity dates.
  
  
  
  Testing:
  
  After making corrections, test the functionality to ensure that the error no longer appears and that the category behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage CRM orders and categories.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  User Authorization: Ensure that you have the necessary authorizations to make changes to categories in the CRM system.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.