How To Fix CRM_EMAIL_BOUNCE007 - Bounce: Event Coupling (Formal DSN) Outbound Send Request = &1 (Type: &2)

CRM_EMAIL_BOUNCE007 - Overview

• Message type: E = Error

• Message class: CRM_EMAIL_BOUNCE - Messages for E-Mail Bounce Management

• Message number: 007

• Message text: Bounce: Event Coupling (Formal DSN) Outbound Send Request = &1 (Type: &2)

What causes this issue?

The following activities have been triggered
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System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL_BOUNCE007 - Bounce: Event Coupling (Formal DSN) Outbound Send Request = &1 (Type: &2) ?

  The SAP error message CRM_EMAIL_BOUNCE007 indicates that an email sent from the SAP system has bounced back due to a formal Delivery Status Notification (DSN). This typically means that the email could not be delivered to the recipient for some reason, and the system is providing information about the outbound send request that failed.
  
  Cause:
  The bounce can occur due to various reasons, including but not limited to:
  
  Invalid Email Address: The recipient's email address may be incorrect or no longer exists.
  Mailbox Full: The recipient's mailbox may be full and unable to accept new messages.
  Server Issues: The recipient's mail server may be down or experiencing issues.
  Spam Filters: The email may have been flagged as spam by the recipient's email server.
  
  Configuration Issues: There may be issues with the configuration of the SAP system's email sending capabilities.
  
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  Check the Email Address: Verify that the email address is