How To Fix CRM_EMAIL707 - You are currently in display mode; The e-mail will not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 707

• Message text: You are currently in display mode; The e-mail will not be saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL707 - You are currently in display mode; The e-mail will not be saved ?

  The SAP error message CRM_EMAIL707 indicates that the user is currently in display mode, which prevents any changes or saving of the email. This typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to edit or save an email while in a mode that does not allow modifications.
  Cause:
  
  Display Mode: The user is viewing the email in a mode that only allows for viewing (display) and not editing or saving.
  Authorization Issues: The user may not have the necessary permissions to edit or save emails in the CRM system.
  System Configuration: The system may be configured to restrict certain actions based on user roles or settings.
  
  Solution:
  
  
  Switch to Edit Mode: 
  
  If you need to make changes to the email, ensure that you switch from display mode to edit mode. Look for an "Edit" button or option in the user interface.
  
  
  
  Check User Permissions: 
  
  Verify that you have the necessary permissions to edit and save emails. If not, contact your system administrator to request the appropriate access rights.
  
  
  
  Review System Configuration: 
  
  If the issue persists, it may be necessary to review the system configuration settings related to email handling in SAP CRM. This may involve consulting with your SAP Basis or CRM administrator.
  
  
  
  Log Out and Log Back In: 
  
  Sometimes, simply logging out of the system and logging back in can resolve temporary issues related to session states.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for more detailed guidance on handling emails in CRM.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to properly navigate and use the email functionalities within SAP CRM.
  System Updates: Keep the SAP system updated to the latest version, as updates may resolve bugs or issues related to email handling.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.