How To Fix CRM_EMAIL604 - Source language must differ from target language

CRM_EMAIL604 - Overview

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 604

• Message text: Source language must differ from target language

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL604 - Source language must differ from target language ?

  The SAP error message CRM_EMAIL604, which states "Source language must differ from target language," typically occurs in the context of email communication within the SAP Customer Relationship Management (CRM) system. This error indicates that the source language of the email content is the same as the target language, which is not allowed in certain configurations or scenarios.
  
  Cause:
  
  Language Configuration: The error arises when the source language (the language in which the email content is written) is the same as the target language (the language in which the email is intended to be sent).
  Email Template Settings: If you are using email templates, the template might be set up incorrectly, leading to the same source and target language.
  User Profile Settings: The user profile settings for the sender or recipient may have the same language settings, causing the system to flag this as an error.
  
  
  Solution:
  
  
  Check Language Settings:
  
  Ensure that the source language and target language