How To Fix CRM_EMAIL602 - Select a valid target language

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 602

• Message text: Select a valid target language

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL602 - Select a valid target language ?

  The SAP error message CRM_EMAIL602: "Select a valid target language" typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an issue with the language settings for email communications. This error indicates that the system is unable to determine a valid language for the email being sent.
  Cause:
  
  Missing Language Configuration: The target language for the email is not set or is not recognized by the system.
  Invalid Language Code: The language code specified may not be valid or supported in the system.
  User Profile Settings: The user profile may not have a default language set, or the language set is not available in the system.
  Email Template Issues: If you are using an email template, it may not have the necessary translations or language settings configured.
  
  Solution:
  
  
  Check Language Settings:
  
  Ensure that the target language is correctly set in the email communication settings.
  Go to the relevant transaction or configuration area in SAP CRM and verify the language settings.
  
  
  
  Set Default Language:
  
  Check the user profile settings to ensure that a default language is set. You can do this by navigating to the user settings in the SAP GUI.
  If necessary, set a valid language (e.g., EN for English, DE for German) as the default.
  
  
  
  Validate Language Codes:
  
  Ensure that the language code being used is valid and supported in your SAP system. You can check the list of available languages in the system configuration.
  
  
  
  Review Email Templates:
  
  If you are using email templates, ensure that they are properly configured for the target language. Check if translations are available for the content you are trying to send.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring email settings and languages in SAP CRM.
  
  
  
  System Configuration:
  
  If the issue persists, consult with your SAP Basis or technical team to ensure that the system is properly configured to support multiple languages.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to check user settings or SPRO (Customizing) to access configuration settings.
  Language Packs: Ensure that the necessary language packs are installed in your SAP system.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.