How To Fix CRM_EMAIL403 - &1 is an invalid cell width; Only positive values are allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 403

• Message text: &1 is an invalid cell width; Only positive values are allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL403 - &1 is an invalid cell width; Only positive values are allowed ?

  The SAP error message CRM_EMAIL403 indicates that there is an issue with the cell width specified in an email template or email content within the SAP CRM system. The error message specifically states that the cell width is invalid because it is not a positive value.
  Cause:
  The error is typically caused by one of the following:
  
  Invalid Input: A cell width has been set to a negative value, zero, or an invalid format (e.g., a non-numeric value).
  Template Configuration: The email template being used may have been incorrectly configured, leading to invalid width settings.
  Data Entry Error: During the creation or editing of the email content, an incorrect value may have been entered.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Email Template:
  
  Navigate to the email template that is causing the issue.
  Look for any cell width settings in the HTML or formatting options.
  Ensure that all cell widths are set to positive numeric values (e.g., 100, 200) and not zero or negative.
  
  
  
  Edit the Content:
  
  If you are using a WYSIWYG editor, switch to the HTML view to inspect the code directly.
  Look for any <td> or <th> tags that may have a width attribute set incorrectly.
  Correct any invalid values to ensure they are positive.
  
  
  
  Test Changes:
  
  After making the necessary changes, save the template and test sending the email again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct values or how to configure the template, refer to SAP documentation or help resources related to email templates in SAP CRM.
  
  
  
  Contact Support:
  
  If the issue continues after checking the template and content, consider reaching out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Email Configuration: Familiarize yourself with the email configuration settings in SAP CRM to ensure compliance with expected formats.
  Testing Environment: If possible, replicate the issue in a testing environment to avoid impacting production data while troubleshooting.
  
  By following these steps, you should be able to identify and correct the cause of the CRM_EMAIL403 error in your SAP system.