How To Fix CRM_EMAIL405 - Cell width does not match total table width

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 405

• Message text: Cell width does not match total table width

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL405 - Cell width does not match total table width ?

  The SAP error message CRM_EMAIL405, which states "Cell width does not match total table width," typically occurs when there is a mismatch between the specified widths of the cells in an HTML table and the overall width of the table itself. This can happen in various contexts, such as when generating emails or reports in SAP CRM that use HTML formatting.
  Cause:
  
  Mismatched Widths: The total width of the individual cells does not equal the width specified for the table. For example, if you have three cells with widths of 100px, 200px, and 300px, the total width is 600px, but if the table width is set to 500px, this will trigger the error.
  Percentage vs. Pixel Widths: If you are using a combination of percentage and pixel widths, it can lead to discrepancies in the total width calculation.
  CSS Styles: Inline CSS or styles applied to the table or cells may also affect the width calculations.
  Dynamic Content: If the content of the cells is dynamic and changes based on user input or data, it may lead to unexpected width calculations.
  
  Solution:
  
  Check Table and Cell Widths: Review the HTML code for the table and ensure that the sum of the widths of all cells matches the specified table width. Adjust the widths accordingly.
  Use Consistent Units: Stick to either pixel or percentage units for widths throughout the table to avoid confusion.
  Adjust CSS Styles: If you are using CSS styles, ensure that they do not conflict with the specified widths in the HTML.
  Test with Static Content: If the issue arises with dynamic content, try testing with static content to see if the problem persists. This can help isolate the issue.
  Debugging Tools: Use browser developer tools to inspect the rendered HTML and see how the widths are being calculated. This can provide insights into where the mismatch is occurring.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to CRM_EMAIL405. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Review the SAP documentation for the specific version you are using, as there may be version-specific guidelines or best practices for handling HTML emails.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to resolve the CRM_EMAIL405 error and ensure that your HTML tables render correctly in SAP CRM emails or reports.