How To Fix CRM_EMAIL304 - Mail form &1 can only be temporarily included in worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 304

• Message text: Mail form &1 can only be temporarily included in worklist

What causes this issue?

Mail form &V1& has not yet been saved and can therefore only be
included in the worklist for the duration of the transaction.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you wish this mail form to remain in the worklist after you exit the
transaction, first save the mail and then re-select <LS>Include mail
form in worklist</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL304 - Mail form &1 can only be temporarily included in worklist ?

  The SAP error message CRM_EMAIL304 indicates that a specific mail form (identified by &1) can only be temporarily included in the worklist. This typically occurs in the context of SAP CRM when dealing with email communications and the associated mail forms.
  
  Cause:
  The error can arise due to several reasons, including:
  
  
  Mail Form Configuration: The mail form may not be fully configured or activated in the system. This can happen if the form is newly created or modified and has not been properly set up in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to use the specific mail form.
  
  
  System Settings: There may be system settings or parameters that restrict the use of certain mail forms in specific contexts.
  
  
  Temporary State: The mail form might be in a temporary state due to ongoing changes or updates, which prevents it from being permanently included in the worklist.
  
  
  
  Solution:
  To resolve the CRM_EMAIL304 error, you