How To Fix CRM_EMAIL305 - Node type not recommended in an HTML mail form: see long text


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

  • Message number: 305

  • Message text: Node type not recommended in an HTML mail form: see long text

  • Show details Hide details
  • What causes this issue?

    You want to add a node of type <LS>Address</> or <LS>Graphic</> into a
    mail form of text type <LS>HTML</>.
    <LS>Graphic</> nodes have no effect on the format of HTML mail forms.
    <LS>Address</> nodes create addresses which may not have the desired
    formatting in HTML forms.

    How to fix this error?

    Check the mail form using the mail preview function and then decide
    whether you want to retain the node.
    To enter <LS>graphics</> in HTML mails, save the graphic to a Web
    server, then in the mail itself simply reference this graphic on the
    server.
    To enter <LS>addresses</> in HTML mails, enter fields directly from
    business partner master data and then format the fields yourself as
    required.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_EMAIL305 - Node type not recommended in an HTML mail form: see long text ?
    The SAP error message CRM_EMAIL305 indicates that there is an issue with the HTML mail form being used in the SAP CRM system. Specifically, it suggests that a certain node type is not recommended for use in the HTML mail form. This can occur when the HTML structure of the email does not conform to the expected standards or best practices for email formatting.
    
    Cause: Node Type Issue: The error typically arises when the HTML mail form contains certain HTML elements or node types that are not supported or recommended for email clients. This can include complex structures, unsupported tags, or improper nesting of elements. HTML Standards: Email clients have varying levels of support for HTML and CSS. Some HTML elements may not render correctly or may be stripped out by email clients, leading to this warning.
    Configuration Issues: There may be configuration settings in the SAP CRM system that are not aligned with

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