How To Fix CRM_EMAIL204 - You are not authorized to change mail forms

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 204

• Message text: You are not authorized to change mail forms

What causes this issue?

Authorization object CRM_IM_ML is missing from your user profile.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL204 - You are not authorized to change mail forms ?

  The SAP error message CRM_EMAIL204, which states "You are not authorized to change mail forms," typically indicates that the user does not have the necessary authorizations to modify email forms in the SAP CRM system. This can occur in various scenarios, such as when trying to edit email templates or forms used for communication in the CRM module.
  
  Cause:
  
  Authorization Issues: The user lacks the required authorization objects to change mail forms. This is often due to missing roles or permissions in the user's profile.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or function related to email forms.
  System Configuration: There may be restrictions set at the system level that prevent certain users from making changes to mail forms.
  
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check which authorization checks failed. This will provide insight into what specific permissions