How To Fix CRM_EMAIL205 - You are not authorized to create mail forms

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 205

• Message text: You are not authorized to create mail forms

What causes this issue?

Authorization object CRM_IM_ML is missing from your user profile.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL205 - You are not authorized to create mail forms ?

  The SAP error message CRM_EMAIL205, which states "You are not authorized to create mail forms," typically indicates that the user does not have the necessary authorizations to create or manage email forms within the SAP Customer Relationship Management (CRM) system. This can occur in various scenarios, such as when trying to send emails or create templates for email communication.
  Cause:
  
  Authorization Issues: The user lacks the required authorization objects or roles that permit the creation of mail forms.
  Role Assignment: The user may not have been assigned the correct role that includes permissions for email form creation.
  Configuration Settings: There may be specific configuration settings in the CRM system that restrict access to certain functionalities based on user roles.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (transaction code SU01).
  Ensure that the user has the necessary roles that include permissions for email form creation.
  
  
  
  Review Authorization Objects:
  
  Check the authorization objects related to email forms. Common authorization objects that may be relevant include:
  
  S_TCODE (Transaction Codes)
  S_USER_AUTH (User Authorizations)
  
  
  You can use transaction code SU53 to analyze the last authorization check and see which specific authorization is missing.
  
  
  
  Modify Roles:
  
  If the user does not have the required authorizations, a system administrator or security officer should modify the user’s roles or create a new role that includes the necessary permissions.
  This may involve adding specific authorization objects to the user’s role.
  
  
  
  Testing:
  
  After making changes to the user roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the functionality again to confirm that the error message no longer appears.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed information on the specific authorization objects and roles required for email form creation.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Notes: Check for any SAP Notes related to CRM_EMAIL205 for additional insights or known issues.
  Support: If the issue persists after checking authorizations, consider reaching out to your SAP support team or consulting SAP Community forums for further assistance.
  
  By following these steps, you should be able to resolve the CRM_EMAIL205 error and gain the necessary access to create mail forms in SAP CRM.