How To Fix CRM_EMAIL130 - Communication Channel Test

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EMAIL - Messages for Internet Marketing: E-mail

• Message number: 130

• Message text: Communication Channel Test

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EMAIL130 - Communication Channel Test ?

  The SAP error message CRM_EMAIL130 typically relates to issues encountered when testing a communication channel in the SAP CRM system, particularly when dealing with email functionalities. This error can arise due to various reasons, including configuration issues, connectivity problems, or incorrect settings in the communication channel.
  
  Cause:
  
  
  Configuration Issues: The communication channel may not be properly configured in the SAP system. This includes settings related to the SMTP server, email addresses, or other parameters.
  Connectivity Problems: There may be network issues preventing the SAP system from connecting to the email server.
  Authentication Issues: If the email server requires authentication, incorrect credentials can lead to this error.
  Missing Authorizations: The user or service account may lack the necessary authorizations to send emails.
  Incorrect Email Format: The email address format may be incorrect or invalid.
  
  
  Solution:
  
  
  Check Configuration:
  
  Verify the settings in the communication channel configuration. Ensure that the SMTP server address, port, and other parameters are correctly set.
  Check the email