How To Fix CRM_EDR_MESSAGES023 - EDR type &1 does not exist in table CRMC_EDR_TYPE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 023

• Message text: EDR type &1 does not exist in table CRMC_EDR_TYPE

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES023 - EDR type &1 does not exist in table CRMC_EDR_TYPE ?

  The SAP error message CRM_EDR_MESSAGES023 indicates that the EDR (Event-Driven Response) type specified in your operation does not exist in the table CRMC_EDR_TYPE. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process an EDR that is not defined in the system.
  Cause:
  
  Missing EDR Type: The specified EDR type is not defined in the system, which means it has not been created or has been deleted.
  Incorrect Configuration: There may be a configuration issue where the EDR type is incorrectly referenced in your process.
  Transport Issues: If the EDR type was recently transported from another system, it may not have been included in the transport request or may not have been activated properly.
  
  Solution:
  
  
  Check EDR Type: Verify that the EDR type you are trying to use is indeed defined in the CRMC_EDR_TYPE table. You can do this by executing a transaction code like SE11 (Data Dictionary) or SE16 (Data Browser) and checking the contents of the table.
  
  
  Create EDR Type: If the EDR type does not exist, you will need to create it. This can typically be done through the following steps:
  
  Go to the transaction code CRMC_EDR_TYPE or navigate through the SAP menu to the relevant configuration area.
  Create a new EDR type with the necessary attributes and settings.
  
  
  
  Check Configuration: Review the configuration settings related to EDRs in your CRM system to ensure that they are set up correctly. This may involve checking the customizing settings in the SPRO transaction.
  
  
  Transport Check: If the EDR type was supposed to be transported from another system, ensure that the transport request was completed successfully and that the EDR type is active in the target system.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to EDRs for any specific requirements or additional configuration steps that may be necessary.
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE16 (Data Browser), SPRO (Customizing).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error and ensure that the EDR type is correctly defined and configured in your SAP CRM system.