How To Fix CRM_EDR_MESSAGES022 - Enter EDR type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 022

• Message text: Enter EDR type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES022 - Enter EDR type ?

  The SAP error message CRM_EDR_MESSAGES022 with the description "Enter EDR type" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with Electronic Data Records (EDR). This error indicates that the system requires the user to specify an EDR type, which is necessary for processing the transaction or operation being performed.
  Cause:
  The error is triggered when:
  
  The user attempts to create or process an EDR without specifying the required EDR type.
  The EDR type field is left blank or is not populated correctly in the relevant transaction or screen.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the EDR Type: Determine the appropriate EDR type that is relevant to your transaction. This could be based on the business process you are working with.
  
  
  Enter the EDR Type:
  
  Navigate to the screen where the error occurred.
  Locate the field for EDR type.
  Enter the correct EDR type from the available options. If you are unsure of the valid EDR types, you may need to consult your SAP documentation or your system administrator.
  
  
  
  Check Configuration: If you are consistently encountering this error, it may be worth checking the configuration settings for EDR types in your SAP system. Ensure that the necessary EDR types are defined and active.
  
  
  Consult Documentation: If you are unsure about which EDR type to use, refer to the SAP help documentation or consult with your SAP functional consultant for guidance.
  
  
  Testing: After entering the EDR type, try to save or process the transaction again to see if the error is resolved.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to EDR processing in your version of SAP CRM.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to access and enter EDR types.
  Training and Documentation: If you are new to the EDR process, consider undergoing training or reviewing documentation specific to EDR handling in SAP CRM.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or technical team to investigate further.