How To Fix CRM_EDR_MESSAGES019 - Select one item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR_MESSAGES - messages for API Methods

• Message number: 019

• Message text: Select one item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR_MESSAGES019 - Select one item ?

  The SAP error message CRM_EDR_MESSAGES019 with the description "Select one item" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a selection of a single item, but either no item or multiple items are selected.
  Cause:
  
  No Selection: The user has not selected any item from a list or table.
  Multiple Selections: The user has selected more than one item when the action requires only one item to be selected.
  Contextual Requirement: The specific transaction or function being executed may have a requirement that only one item can be processed at a time.
  
  Solution:
  
  Single Selection: Ensure that you select only one item from the list or table before proceeding with the action. If you need to perform an action on multiple items, check if there is an alternative method or transaction that allows batch processing.
  Check Filters: If you are using filters or search criteria, ensure that they are set correctly to display the desired item.
  Review Transaction Requirements: Consult the documentation or help resources for the specific transaction you are using to understand its requirements regarding item selection.
  User Training: If this error occurs frequently, consider providing training or guidance to users on how to properly select items in the CRM interface.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with the transaction codes related to the CRM module that may trigger this error.
  User Permissions: Ensure that the user has the necessary permissions to perform the action they are attempting.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.