CRM_EDR022 - Enter a valid EDR type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR - message class for crm archive

• Message number: 022

• Message text: Enter a valid EDR type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR022 - Enter a valid EDR type ?

  The SAP error message CRM_EDR022, which states "Enter a valid EDR type," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when a user is trying to enter or process an Event Data Record (EDR) but has not provided a valid EDR type.
  Cause:
  
  Invalid EDR Type: The user may have entered an EDR type that does not exist in the system or is not configured properly.
  Missing Configuration: The EDR type may not be defined in the system, or the necessary configuration for the EDR type is incomplete.
  User Input Error: There may be a typographical error in the EDR type entered by the user.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified EDR type.
  
  Solution:
  
  
  Check EDR Type: Verify that the EDR type you are trying to enter is valid. You can do this by checking the configuration settings in the SAP system.
  
  Navigate to the relevant configuration area in SAP (usually under CRM settings) to see the list of valid EDR types.
  
  
  
  Configuration: If the EDR type is not defined, you may need to create it or ensure that it is properly configured.
  
  This may involve working with your SAP Basis or CRM configuration team to set up the necessary EDR types.
  
  
  
  Correct Input: Double-check the input for any typographical errors. Ensure that you are using the correct code or description for the EDR type.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to access and use the EDR type. If not, contact your system administrator to grant the required permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more information on EDR types and their configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to EDR management in SAP CRM, such as CRM_ORDER or CRM_ORDERADM_I.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the CRM_EDR022 error and successfully enter a valid EDR type in your SAP system.