CRM_EDR020 - Number of archivable EDRs is &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR - message class for crm archive

• Message number: 020

• Message text: Number of archivable EDRs is &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR020 - Number of archivable EDRs is &1 ?

  The SAP error message CRM_EDR020, which states "Number of archivable EDRs is &1," typically occurs in the context of archiving Electronic Document Records (EDRs) in SAP Customer Relationship Management (CRM). This message indicates that there is a specific number of EDRs that can be archived, and it may be related to system settings or data management processes.
  Cause:
  
  Threshold Exceeded: The error may indicate that the number of EDRs that can be archived has exceeded a predefined threshold set in the system.
  Configuration Issues: There may be configuration settings in the archiving process that limit the number of EDRs that can be processed at one time.
  Data Volume: A large volume of EDRs may be present in the system, leading to performance issues or exceeding limits set for archiving.
  System Parameters: Certain system parameters related to archiving may not be configured correctly, leading to this error.
  
  Solution:
  
  Check Configuration Settings: Review the archiving configuration settings in the SAP system. Ensure that the parameters related to the number of EDRs that can be archived are set appropriately.
  Adjust Thresholds: If applicable, adjust the thresholds for archiving EDRs to allow for a larger number to be processed at once.
  Batch Processing: If the number of EDRs is too high, consider processing them in smaller batches to avoid exceeding limits.
  Monitor Data Volume: Regularly monitor the volume of EDRs in the system and implement data management practices to keep the number within manageable limits.
  Consult Documentation: Refer to SAP documentation or notes related to archiving EDRs for specific guidance on configuration and best practices.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if there are underlying system issues.
  
  Related Information:
  
  Archiving Process: Familiarize yourself with the archiving process in SAP CRM, including how EDRs are created, managed, and archived.
  Transaction Codes: Use relevant transaction codes (e.g., SARA for archiving) to manage archiving processes and monitor the status of EDRs.
  Performance Monitoring: Implement performance monitoring tools to keep track of system performance and identify potential bottlenecks related to EDRs.
  
  By addressing the configuration and data management aspects, you should be able to resolve the CRM_EDR020 error and successfully archive the EDRs in your SAP system.