CRM_EDR024 - Table CRMC_EDR is not customized

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_EDR - message class for crm archive

• Message number: 024

• Message text: Table CRMC_EDR is not customized

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_EDR024 - Table CRMC_EDR is not customized ?

  The SAP error message CRM_EDR024 indicates that the table CRMC_EDR is not customized in your SAP system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when the system expects certain configurations or customizations to be in place for the Event Data Record (EDR) functionality.
  Cause:
  
  Missing Customization: The table CRMC_EDR is not set up or customized according to the requirements of your business processes.
  Transport Issues: If the customization was recently transported from another system, it may not have been successfully applied.
  System Upgrade: After an upgrade, certain customizations may need to be reapplied or adjusted.
  Configuration Errors: There may be errors in the configuration settings related to the CRM module.
  
  Solution:
  
  
  Check Customization:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for CRM Event Data Records.
  Ensure that the necessary settings for the CRMC_EDR table are configured correctly.
  
  
  
  Reapply Customization:
  
  If the customization is missing, you may need to create or adjust the entries in the CRMC_EDR table.
  Consult with your SAP functional consultant or team responsible for CRM to ensure that the correct settings are applied.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that the customization was included and applied correctly.
  If necessary, re-transport the relevant requests.
  
  
  
  Check for Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be known issues or patches available.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM Event Data Records for detailed information on how to configure and customize the CRMC_EDR table.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant details about your system configuration.
  
  By following these steps, you should be able to resolve the CRM_EDR024 error and ensure that the CRMC_EDR table is properly customized for your SAP CRM environment.