CRM_DWP023 - Selected organizational unit cannot be processed; see error log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 023

• Message text: Selected organizational unit cannot be processed; see error log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP023 - Selected organizational unit cannot be processed; see error log ?

  The SAP error message CRM_DWP023 indicates that the selected organizational unit cannot be processed, and it suggests checking the error log for more details. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there are issues related to organizational units, such as business partners, sales areas, or other organizational structures.
  Possible Causes:
  
  Missing or Inactive Organizational Unit: The organizational unit you are trying to process may not exist, or it may be inactive in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or process the selected organizational unit.
  Configuration Issues: There may be configuration problems in the organizational structure or related settings in the CRM system.
  Data Inconsistencies: There could be inconsistencies in the data related to the organizational unit, such as missing master data or incorrect relationships.
  System Errors: There may be underlying system errors or issues that are causing the processing to fail.
  
  Solutions:
  
  Check the Error Log: The first step is to check the error log for more detailed information about why the organizational unit cannot be processed. This can provide specific error codes or messages that can guide troubleshooting.
  Verify Organizational Unit: Ensure that the organizational unit exists and is active. You can do this by navigating to the relevant configuration or master data transaction in SAP.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access and process the organizational unit.
  Correct Configuration: If there are configuration issues, review the settings related to the organizational unit in the CRM system and make necessary adjustments.
  Data Consistency Check: Perform a data consistency check to identify and resolve any inconsistencies in the master data related to the organizational unit.
  Consult Documentation: Refer to SAP documentation or support notes related to the error message for additional guidance and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner), CRMD_ORDER (CRM Order Management), or SPRO (SAP Project Reference Object) to access relevant settings and data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Support Community: If the issue persists, consider reaching out to the SAP Community or SAP Support for assistance, providing them with the error log details and any steps you have already taken.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.