How To Fix CRM_DWP025 - No initial service team found

CRM_DWP025 - Overview

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 025

• Message text: No initial service team found

What causes this issue?

You have started the Resource Planning Tool for the first time and are
not assigned to a service team.

System Response

The system could not determine an initial service team during the start
of the Resource Planning Tool.

How to fix this error?

Select a service team in the locator.
Hinweise
The next time the Resource Planning Tool is started, the service team
that was last processed is used.
If you are assigned to one or more service teams using the view
<ZK>Assignment of Service Center Planner</>, these are displayed under
<ZK>My Service Teams</> in the locator for the Resource Planning Tool.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP025 - No initial service team found ?

  The SAP error message CRM_DWP025: No initial service team found typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or process a service request or order, but the system cannot find a valid service team associated with the service request.
  
  Cause:
  
  Missing Service Team Configuration: The service team may not be defined in the system for the specific service request or order type.
  Incorrect Organizational Structure: The organizational structure may not be set up correctly, leading to the absence of a service team.
  Data Inconsistencies: There may be inconsistencies in the master data related to service teams, such as missing or incorrect assignments.
  User Role and Authorizations: The user may not have the necessary authorizations to access the service team data.
  
  
  Solution:
  
  
  Check Service Team Configuration:
  
  Navigate to the configuration settings in SAP CRM and ensure that the service teams are defined correctly for the relevant service request or order type.
  Use