How To Fix CRM_DWP030 - User &1 is already processing the service team selected

CRM_DWP030 - Overview

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 030

• Message text: User &1 is already processing the service team selected

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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CRM_DWP030 - Details

• The SAP error message CRM_DWP030 indicates that a user is already processing the service team that has been selected. This typically occurs in the context of SAP Customer Relationship Management (CRM) when multiple users attempt to access or modify the same service team or work item simultaneously.
  
  Cause:
  
  Concurrent Access: Another user is already working on the same service team or work item, leading to a lock on that resource.
  Session Issues: The user may have an open session that is still processing the service team, causing the system to prevent further access.
  System Configuration: There may be specific configurations or settings in the system that restrict multiple users from accessing the same service team at the same time.
  
  
  Solution:
  
  Check Active Sessions: Verify if the user has any active sessions that are still processing the service team. If so, they should complete or log out of those sessions.
  Wait and Retry: If another user is currently