CRM_DWP020 - You are no authorization for the Resource Planning Tool

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 020

• Message text: You are no authorization for the Resource Planning Tool

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP020 - You are no authorization for the Resource Planning Tool ?

  The SAP error message CRM_DWP020, which states "You are not authorized for the Resource Planning Tool," typically indicates that the user does not have the necessary authorizations to access the Resource Planning Tool within the SAP Customer Relationship Management (CRM) system. This can occur due to various reasons related to user roles and permissions.
  Cause:
  
  Missing Authorizations: The user may not have the required roles or authorizations assigned to access the Resource Planning Tool.
  Role Configuration: The roles assigned to the user may not include the necessary authorization objects related to the Resource Planning Tool.
  Profile Issues: The user profile may not be correctly set up to include access to the Resource Planning Tool.
  System Configuration: There may be system-wide settings or configurations that restrict access to certain tools based on user roles.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 to check the user’s profile.
  Verify the roles assigned to the user and ensure that they include access to the Resource Planning Tool.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization objects are missing.
  Common authorization objects related to CRM and Resource Planning may include CRM_DWP, CRM_DWP_AUTH, or similar.
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, you may need to modify the user’s roles using transaction code PFCG.
  Add the required authorization objects to the relevant roles and generate the profile.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security or basis team for assistance.
  Provide them with the error message and any relevant details to expedite the process.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to see if the issue is resolved.
  Test access to the Resource Planning Tool to confirm that the authorization issue has been addressed.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects and roles related to CRM.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on authorization problems.
  Training: Consider providing training for users on how to manage their roles and authorizations effectively within the SAP system.
  
  By following these steps, you should be able to resolve the CRM_DWP020 error and grant the necessary access to the Resource Planning Tool.