How To Fix CRM_DWP012 - Service employee & is not created as a resource in the WFM Core

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DWP - Messages for CRM Resource Planning Tool

• Message number: 012

• Message text: Service employee & is not created as a resource in the WFM Core

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DWP012 - Service employee & is not created as a resource in the WFM Core ?

  The SAP error message CRM_DWP012 indicates that a service employee is not created as a resource in the Workforce Management (WFM) Core. This error typically arises in scenarios where there is an attempt to assign a service employee to a task or activity, but the system cannot find the corresponding resource in the WFM Core.
  Causes:
  
  Missing Resource Creation: The service employee has not been created as a resource in the WFM Core.
  Incorrect Configuration: There may be configuration issues in the integration between the CRM and WFM systems.
  Data Inconsistencies: There could be inconsistencies in the employee master data or organizational structure.
  Authorization Issues: The user may not have the necessary authorizations to view or create resources in the WFM Core.
  
  Solutions:
  
  
  Create Resource in WFM Core:
  
  Ensure that the service employee is created as a resource in the WFM Core. This can typically be done through the WFM interface or by using relevant transaction codes in