How To Fix CRM_DPP_ILM_TEST004 - ILM object &1 has no policy in audit area &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP_ILM_TEST - CRM Data Privacy: Messages for ILM tests

• Message number: 004

• Message text: ILM object &1 has no policy in audit area &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP_ILM_TEST004 - ILM object &1 has no policy in audit area &2 ?

  The SAP error message CRM_DPP_ILM_TEST004 indicates that there is an issue related to Information Lifecycle Management (ILM) in the context of the SAP Customer Relationship Management (CRM) system. Specifically, the message states that the ILM object (denoted by &1) does not have an associated policy in the specified audit area (denoted by &2).
  Cause:
  
  Missing ILM Policy: The primary cause of this error is that the ILM object you are trying to work with does not have a defined policy in the specified audit area. This can happen if the policy was not created, was deleted, or was not properly assigned to the ILM object.
  Configuration Issues: There may be configuration issues in the ILM settings that prevent the system from recognizing the policy for the specified audit area.
  Data Consistency: There could be inconsistencies in the data or configuration that lead to the system not being able to find the appropriate policy.
  
  Solution:
  
  Check ILM Policies: Verify that the ILM policy for the specified audit area exists. You can do this by navigating to the ILM configuration in your SAP system and checking the policies assigned to the relevant ILM object.
  Create or Assign Policy: If the policy does not exist, you will need to create a new ILM policy for the ILM object in the specified audit area. If it exists but is not assigned, you should assign it to the ILM object.
  Review Configuration: Ensure that the configuration settings for ILM are correctly set up. This includes checking the audit areas and ensuring that they are properly linked to the ILM objects.
  Consult Documentation: Refer to SAP documentation or help resources for detailed steps on how to manage ILM policies and audit areas.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  ILM Overview: Information Lifecycle Management (ILM) is a framework in SAP that helps manage data retention and archiving based on legal and business requirements.
  Audit Areas: Audit areas are specific categories or segments within ILM that define how data should be managed and retained.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on ILM configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or ILM administrator for further assistance.