How To Fix CRM_DPP_ILM_TEST005 - ILM object &1 has no policy with status &2 in audit area &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP_ILM_TEST - CRM Data Privacy: Messages for ILM tests

• Message number: 005

• Message text: ILM object &1 has no policy with status &2 in audit area &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP_ILM_TEST005 - ILM object &1 has no policy with status &2 in audit area &3 ?

  The SAP error message CRM_DPP_ILM_TEST005 indicates that there is an issue related to Information Lifecycle Management (ILM) policies in the context of the CRM system. Specifically, the message states that the ILM object (identified by &1) does not have a policy with the specified status (&2) in the given audit area (&3). 
  Cause:
  
  
  Missing ILM Policy: The primary cause of this error is that the ILM object you are trying to work with does not have an associated ILM policy that matches the required status. This could happen if:
  
  The policy has not been created.
  The policy has been deleted or is inactive.
  The policy is not assigned to the correct audit area.
  
  
  
  Incorrect Configuration: There may be a configuration issue where the ILM object is not properly linked to the relevant policies.
  
  
  Status Mismatch: The status of the policy you are looking for does not match the expected status. For example, if the system is looking for an "Active" policy but only finds "Inactive" ones.
  
  
  Solution:
  
  
  Check ILM Policies: 
  
  Go to the ILM configuration in your SAP system and check if there are any policies defined for the ILM object in question.
  Ensure that the policy is active and has the correct status.
  
  
  
  Create or Update Policy:
  
  If no policy exists, you may need to create a new ILM policy for the object.
  If a policy exists but is inactive or has the wrong status, consider updating it to the correct status.
  
  
  
  Assign to Audit Area:
  
  Ensure that the ILM policy is correctly assigned to the relevant audit area. You may need to review the configuration settings to ensure proper linkage.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing ILM policies and their statuses.
  
  
  Check Authorization: Ensure that you have the necessary authorizations to view and manage ILM policies.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ILM_POLICY or ILM_AUDIT to manage ILM policies and audit areas.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant configuration information.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.