How To Fix CRM_DPP070 - Start of Retention date could not be determined from index table

CRM_DPP070 - Overview

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 070

• Message text: Start of Retention date could not be determined from index table

What causes this issue?

The Start of Retention date (also referred to as end of business date)
could not be determined from the index table for one order documents
(CRMD_ORDER_INDEX) as the select-clause using select list &V1& is not
valid.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The customizing
<DS:TRAN.S_AG3_75000475>Define Start of Retention Date</> contains an
invalid field name. In order to get information about the key related to
this invalid field name refer to the application log.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP070 - Start of Retention date could not be determined from index table ?

  The SAP error message CRM_DPP070 indicates that the system is unable to determine the start of the retention date from the index table. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with data retention policies or when trying to access certain data that relies on retention periods.
  Causes:
  
  Missing Data in Index Table: The index table that holds the retention data may not have the necessary entries or may be incomplete.
  
  Configuration Issues: There may be misconfigurations in the retention management settings or in the data model that prevent the system from correctly interpreting the retention dates.
  Data Consistency Issues: There could be inconsistencies in the data that lead to the inability to determine the retention date.
  System Updates or Changes: Recent updates or changes to the system might have affected the way retention dates are calculated or stored.
  
  Solutions:
  
  Check Index Table: Verify the contents of the index table