How To Fix CRM_DPP059 - Purpose not completed for Bus.Part. &1: Opt-Out and no rejection

CRM_DPP059 - Overview

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 059

• Message text: Purpose not completed for Bus.Part. &1: Opt-Out and no rejection

What causes this issue?

For Business Partner &V1& the Opt-Out is applied according to the
customizing. There is one or more Marketing Permission. However, no
Marketing Permission with a rejection exists. As result the purpose of
this Business Partner is not completed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_DPP059 - Details

• The SAP error message CRM_DPP059 indicates that a purpose (likely related to data processing or marketing) has not been completed for a business partner (Bus.Part.) due to an "Opt-Out" status and the absence of a rejection. This typically occurs in the context of customer relationship management (CRM) and data privacy regulations, where customers may opt out of certain communications or data processing activities.
  
  Cause:
  
  Opt-Out Status: The business partner has opted out of receiving certain communications or participating in specific processes. This could be due to privacy preferences or compliance with regulations like GDPR.
  No Rejection: The system is indicating that there is no rejection status associated with the business partner, which means that while they have opted out, there is no formal rejection of a specific purpose or activity.
  
  
  Solution:
  
  Review Business Partner Preferences: Check the business partner's preferences in the CRM system to confirm their opt-out status. If they have opted out, ensure