How To Fix CRM_DPP003 - Search results do not include blocked data; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 003

• Message text: Search results do not include blocked data; see long text

What causes this issue?

You want to display or change business transactions for business partner
&V1&. The data related to business partner &V1& may include personal
data and is blocked.

System Response

The search results do not include any data related to business partner
&V1& to protect personal data, and you cannot change any data related to
this business partner.

How to fix this error?

If you are sure that you want to display or change data related to
business partner &V1&, use transaction BUP_REQ_UNBLK to request
unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP003 - Search results do not include blocked data; see long text ?

  The SAP error message CRM_DPP003 indicates that the search results do not include blocked data. This typically occurs in the context of the SAP Customer Relationship Management (CRM) system when a user attempts to perform a search or query that does not return results for records that are marked as blocked.
  Cause:
  
  Blocked Records: The primary cause of this error is that the records you are trying to access or search for are blocked. In SAP, records can be blocked for various reasons, such as being in a state of review, pending approval, or due to data integrity issues.
  Search Configuration: The search configuration may be set to exclude blocked records by default. This is often done to streamline search results and avoid cluttering the output with records that are not currently usable.
  User Permissions: The user may not have the necessary permissions to view blocked records, leading to the exclusion of these records from the search results.
  
  Solution:
  
  Check Record Status: Verify the status of the records you are trying to search for. If they are blocked, you may need to unblock them or resolve the issues causing the blockage.
  Adjust Search Parameters: If you need to include blocked records in your search results, check if there are options in the search configuration to include blocked data. This may involve modifying the search criteria or settings.
  User Authorization: Ensure that the user has the appropriate permissions to view blocked records. If not, you may need to adjust the user roles or permissions in the SAP system.
  Consult Documentation: Review the long text associated with the error message for additional context or specific instructions related to your SAP version and configuration.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing blocked records, such as transaction codes for changing the status of records or managing user permissions.
  System Configuration: If you are an administrator, review the system configuration settings related to data blocking and search functionalities to ensure they align with your organization's requirements.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.