How To Fix CRM_DPP001 - Business trans. &1 &2 use blocked business partner and cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 001

• Message text: Business trans. &1 &2 use blocked business partner and cannot be changed

What causes this issue?

You want to change a business transaction which contains a blocked
business partner. The business partner is blocked as the related data
may include personal data.

System Response

The system does not display any data related to a blocked business
partner to protect personal data. You cannot change a business
transaction for this business partner.

How to fix this error?

If you are sure that you want to change a sales order for the blocked
business partner, use transaction BUP_REQ_UNBLK to request unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP001 - Business trans. &1 &2 use blocked business partner and cannot be changed ?

  The SAP error message CRM_DPP001 indicates that a business transaction is attempting to use a blocked business partner, which is not allowed. This error typically arises in the context of SAP Customer Relationship Management (CRM) when a business partner (such as a customer or vendor) has been marked as blocked for certain transactions.
  Cause:
  
  Blocked Business Partner: The business partner associated with the transaction has been flagged as blocked in the system. This could be due to various reasons, such as compliance issues, credit limits, or internal policies.
  Transaction Type Restrictions: Certain transaction types may have restrictions that prevent them from being processed with blocked business partners.
  Data Integrity: The system is designed to maintain data integrity and prevent transactions that could lead to issues if a blocked partner is involved.
  
  Solution:
  
  
  Unblock the Business Partner:
  
  Navigate to the business partner master data in SAP.
  Check the status of the business partner and see if it is marked as blocked.
  If appropriate, unblock the business partner by changing the status in the master data.
  Ensure that the reason for blocking is resolved before unblocking.
  
  
  
  Review Transaction Type:
  
  Check if the transaction type you are trying to execute has specific restrictions regarding blocked business partners.
  If necessary, consult with your SAP administrator or functional consultant to understand the implications of unblocking the business partner for that transaction type.
  
  
  
  Consult with Compliance or Credit Management:
  
  If the business partner is blocked for compliance or credit reasons, consult with the relevant departments to understand the implications of unblocking them.
  Ensure that any necessary approvals are obtained before making changes.
  
  
  
  Error Handling:
  
  If the business partner should remain blocked, consider handling the error by either selecting a different business partner or modifying the transaction to comply with the restrictions.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to access and modify business partner data.
  Authorization: Ensure that you have the necessary authorizations to make changes to business partner statuses.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing business partners and understanding the implications of blocking/unblocking them.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP notes related to the error message for further guidance.
  
  By following these steps, you should be able to address the CRM_DPP001 error effectively.