How To Fix CRM_DPP002 - Business partner &1 is blocked; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DPP - CRM Data Privacy

• Message number: 002

• Message text: Business partner &1 is blocked; see long text

What causes this issue?

You want to create or change a business transaction for business partner
&V1&. The data related to business partner &V1& may include personal
data and is blocked.

System Response

The system does not display any data related to business partner &V1& to
protect personal data. You cannot create or change a business
transaction for this business partner.

How to fix this error?

If you are sure that you want to create or change a business transaction
for business partner &V1&, use transaction BUP_REQ_UNBLK to request
unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DPP002 - Business partner &1 is blocked; see long text ?

  The SAP error message CRM_DPP002 indicates that a business partner (BP) is blocked, which prevents certain operations from being performed on that business partner. This error typically arises in the context of Customer Relationship Management (CRM) or when dealing with business partner data in SAP systems.
  Cause:
  The error occurs when you attempt to perform an action (such as creating a transaction, updating data, etc.) on a business partner that has been marked as blocked in the system. The blocking can be due to various reasons, including:
  
  Manual Blocking: The business partner was manually blocked by a user due to compliance, data integrity, or other business reasons.
  System Configuration: Certain configurations or rules in the system may automatically block business partners based on specific criteria (e.g., credit limits, overdue payments).
  Data Quality Issues: The business partner may have incomplete or incorrect data that led to it being blocked.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Business Partner Status:
  
  Use transaction code BP (Business Partner) to access the business partner in question.
  Check the status of the business partner to confirm if it is indeed blocked.
  
  
  
  Unblock the Business Partner:
  
  If you have the necessary authorizations, you can unblock the business partner by navigating to the relevant section in the business partner maintenance screen.
  Look for a field or checkbox that indicates the blocking status and change it accordingly.
  
  
  
  Review Blocking Reasons:
  
  Investigate why the business partner was blocked. This may involve checking for any outstanding issues, such as overdue payments or compliance checks.
  If the blocking was due to a specific business rule, ensure that the underlying issues are resolved before unblocking.
  
  
  
  Consult with Relevant Teams:
  
  If you do not have the necessary permissions to unblock the business partner, consult with your system administrator or the relevant department (e.g., finance, compliance) to understand the reason for the block and to request unblocking if appropriate.
  
  
  
  Documentation and Audit:
  
  Document any changes made to the business partner status for audit purposes.
  Ensure that any changes comply with your organization's policies and procedures.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance, SE11 for data dictionary, and SE16 for table display, which may help in troubleshooting.
  Authorization Issues: Ensure that you have the necessary authorizations to view and modify business partner data.
  Long Text: The long text associated with the error message may provide additional context or specific instructions related to the blocking of the business partner. You can view this by clicking on the error message or using the appropriate function in the SAP GUI.
  
  By following these steps, you should be able to identify the cause of the CRM_DPP002 error and take appropriate action to resolve it.