How To Fix CRM_DOCUMENTS212 - Alias &2 and &1 display the same clients

CRM_DOCUMENTS212 - Overview

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 212

• Message text: Alias &2 and &1 display the same clients

What causes this issue?

Alias &v2& and &v1& have the same clients entered in the anonymous
logon data. The clients used for the aliases must be unique.

System Response

Processing is terminated.

How to fix this error?

Use the existing alias &v1& or delete it and enter the new alias &v2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_DOCUMENTS212 - Details

• The SAP error message CRM_DOCUMENTS212 indicates that there is a conflict in the system where two different aliases (in this case, &1 and &2) are displaying the same clients. This typically occurs in the context of CRM (Customer Relationship Management) documents where the system expects unique identifiers for different entities but finds duplicates.
  
  Cause:
  
  Data Duplication: The most common cause is that there are duplicate entries in the database for the clients associated with the aliases. This can happen due to data import errors, incorrect data entry, or synchronization issues between systems.
  
  Configuration Issues: There may be a misconfiguration in the system settings that leads to the same client being associated with multiple aliases.
  Custom Development: If there are custom developments or enhancements in the CRM system, they might inadvertently cause this issue by not handling client associations correctly.
  
  
  Solution:
  
  
  Data Cleanup:
  
  Check the database for duplicate entries for the clients associated with the aliases. You can