How To Fix CRM_DOCUMENTS214 - The selected document does not correspond to the active Office document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DOCUMENTS - Messages on Content Management in CRM

• Message number: 214

• Message text: The selected document does not correspond to the active Office document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DOCUMENTS214 - The selected document does not correspond to the active Office document ?

  The SAP error message CRM_DOCUMENTS214, which states "The selected document does not correspond to the active Office document," typically occurs in the context of integrating SAP with Microsoft Office applications, particularly when working with documents linked to CRM transactions.
  
  Cause:
  This error can arise due to several reasons:
  
  Document Mismatch: The document you are trying to access or edit in SAP does not match the currently opened Office document. This can happen if the document was modified or replaced outside of the SAP system.
  Session Issues: If the Office document was opened in a different session or by a different user, it may not be recognized by the current SAP session.
  File Path Issues: The path to the document may have changed, or the document may have been moved or deleted.
  Version Conflicts: There may be a version conflict between the document in SAP and the one opened in Office.
  
  
  Solution:
  To resolve this error, you can try