Message type: E = Error
Message class: CRM_DNO - Integration of Support Messages with CRM Service
Message number: 003
Message text: Business process step &1 not available for business process &2
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CRM_DNO003
- Business process step &1 not available for business process &2 ?The SAP error message CRM_DNO003 indicates that a specific business process step is not available for the specified business process. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to execute a business process that is not properly configured or does not exist in the system.
Cause: Missing Configuration: The business process step you are trying to execute may not be configured in the system for the specified business process. Incorrect Business Process: The business process you are working with may not support the step you are trying to access. Authorization Issues: The user may not have the necessary authorizations to access the specified business process or step. Data Inconsistencies: There may be inconsistencies in the data or settings related to the business process or step.
Solution: Check Configuration: Go to the configuration settings in SAP CRM and verify that the business process and the specific step are correctly defined. Ensure that the
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