How To Fix CRM_DNO005 - Software component &1 not available, check your entry

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DNO - Integration of Support Messages with CRM Service

• Message number: 005

• Message text: Software component &1 not available, check your entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DNO005 - Software component &1 not available, check your entry ?

  The SAP error message CRM_DNO005 indicates that a specific software component is not available in the system. This error typically arises when you are trying to access or use a component that has not been installed or is not properly configured in your SAP system.
  Cause:
  
  Missing Software Component: The software component specified in the error message is not installed in the SAP system.
  Incorrect Configuration: The system may be misconfigured, leading to the inability to recognize the software component.
  Transport Issues: If the software component was recently transported from another system, there may have been issues during the transport process.
  Version Mismatch: The version of the software component you are trying to use may not be compatible with your current SAP system version.
  
  Solution:
  
  Check Installation: Verify if the software component is installed in your SAP system. You can do this by checking the system's installed components via transaction code SPAM or SAINT.
  Install Missing Component: If the component is not installed, you may need to install it using the Software Update Manager (SUM) or through the appropriate installation package.
  Check Configuration: Ensure that the configuration settings for the software component are correct. This may involve checking the relevant customizing settings in the SAP system.
  Review Transport Logs: If the component was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SPAM, SAINT, or SICF to manage software components and check their status.
  SAP Notes: Search the SAP Support Portal for notes related to CRM_DNO005 or the specific software component in question.
  Documentation: Review the official SAP documentation for the software component to understand its requirements and dependencies.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.