How To Fix CRM_DD093 - Distribution report: Synchronous work mode set

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DD - DD: Messages for Document Distrubution Framework

• Message number: 093

• Message text: Distribution report: Synchronous work mode set

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_DD093 - Distribution report: Synchronous work mode set ?

  The SAP error message "CRM_DD093 Distribution report: Synchronous work mode set" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the distribution of data or reports. This error indicates that the system is trying to execute a distribution report in synchronous mode, which may not be appropriate for the current context or configuration.
  Cause:
  
  Synchronous Work Mode: The error suggests that the report is being executed in synchronous mode, which means that the system is waiting for the report to complete before proceeding. This can lead to performance issues or timeouts, especially if the report is complex or involves a large amount of data.
  Configuration Issues: There may be configuration settings in the CRM system that dictate how reports are executed (synchronously vs. asynchronously). If these settings are not aligned with the report's requirements, it can lead to this error.
  System Performance: If the system is under heavy load or if there are performance issues, it may struggle to execute reports in synchronous mode, leading to this error.
  
  Solution:
  
  Change Execution Mode: If possible, try to execute the report in asynchronous mode. This can often be done by adjusting the report parameters or settings in the transaction code used to run the report.
  Check Configuration: Review the configuration settings related to report execution in the CRM system. Ensure that the settings are appropriate for the reports being run.
  Performance Tuning: If the system is experiencing performance issues, consider optimizing the database, checking for long-running processes, or increasing system resources.
  Consult Documentation: Refer to SAP documentation or notes related to the specific report you are trying to run. There may be specific recommendations or known issues that can provide guidance.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or patches that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to report execution in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_DD093 Distribution report: Synchronous work mode set" error in your SAP CRM system.